Question 1

Do you assist with choosing furniture and decor, or only full design projects?

Accepted Answer

We offer a range of services to meet different needs. In addition to full interior design projects, we also provide personalized assistance with selecting furniture, decor, and accessories. If you prefer to handle part of the process yourself, we can serve as your trusted advisors, helping you choose the right pieces that match your style and budget. Whether you want a complete design solution or just help with specific items, we’re here to support you every step of the way.

Question 2

What is the typical timeline for a project from start to finish?

Accepted Answer

The timeline for a project varies based on its scope. For a small project, like decorating and furnishing a single living room without any remodelling, the design process usually takes around two weeks. This includes an initial consultation, measuring the space, gathering inspiration, and finalizing the design and budget. Once the design is approved, items need to be ordered. In Austria, most warehouse-stored items can be delivered within approximately two weeks. However, if special items need to be custom-made or specially ordered, the waiting time can extend up to 12 weeks. Once all items have been delivered, the installation typically takes up to a week, with most installations completed within about two days. Larger projects involving multiple spaces or extensive remodelling will require more time, but this gives you a good idea of the timeline for smaller projects.

Question 3

How long does it typically take for items to be delivered, and how does this affect the project timeline?

Accepted Answer

In Austria, most items can be delivered within approximately 2 weeks from the time of ordering. However, if special items need to be custom-made or ordered, the waiting time between design approval and installation can extend up to 12 weeks. 
Because of this variability, we always ask our clients about their desired time schedule at the beginning of the project. This allows us to select products that align with their preferred timeline and plan the project accordingly to ensure a smooth and timely completion.

Question 4

Can you work within my budget?

Accepted Answer

Yes, we always strive to work within our clients' budget as long as it is realistic. During our initial discussions, we carefully review your financial parameters and tailor our proposals to fit your needs.

We offer flexible options, ranging from basic design concepts to full-scale projects, ensuring that we can find solutions that are both inspiring and affordable. Our goal is to create a beautiful, functional space that aligns with your financial situation while maintaining  your desired quality standards.

Question 5

Do you provide virtual consultations as well as in-person services?

Accepted Answer

We offer both in-person and virtual consultation options to accommodate our clients’ preferences and needs. Whether you prefer an in-person visit or a remote session, we can tailor our approach to ensure you receive the guidance and support you need. Virtual consultations are a convenient way to discuss ideas, review plans, and receive professional advice from anywhere, saving you time while still benefiting from our expertise.

Question 6

What should I expect during the initial free consultation?

Accepted Answer

During our initial free consultation, we will take the time to get to know each other, understand your vision, and discuss your needs and preferences. This meeting typically lasts about 30 minutes to an hour. We will review your space and any ideas or inspirations you have gathered, and you can tell us about your style, goals, and budget. This is also the perfect opportunity for us to answer any questions you may have, explain our process, and determine how we can best support you. By the end of this session, we will have a clearer understanding of your project and be able to provide you with tailored advice and potential next steps.

Question 7

After the design presentation, how much time do I have to request alternative items or changes?

Accepted Answer

After the design presentation, we typically allow a period of two weeks for our clients to review the proposal, request alternative items, or suggest changes — free of charge. This timeframe helps us incorporate your feedback efficiently and ensures the project stays on schedule. 
Of course, if an extraordinary situation arises, we’re happy to coordinate and extend this period to accommodate your needs.  
Once the two weeks have passed, we are still committed to making sure you are completely satisfied with the final plan. We can continue to adapt and refine the design, but additional changes after this period will be billed based on an hourly rate.

Question 8

What are your prices and how do you charge for your services?

Accepted Answer

Our pricing structure is flexible and depends on the scope and complexity of each project. To best serve your needs, we offer both hourly rates and fixed-price packages for our different services. That’s why we always start with a free initial consultation to understand how we can work together effectively.

• Hourly Rate: We charge €150 + 20% VAT per hour for services including consulting, design development, and project management. This option is ideal for smaller tasks or specific consultations.
 • Packages: For most complete projects, we create tailored packages, such as conceptual design, detailed design, or full turnkey solutions. These come with transparent fixed rates, which we determine based on the size of the space and the services involved.

We look forward to discussing your project and tailoring our services to fit your needs!

KONTAKTIEREN SIE UNS Wir sprechen Englisch, Deutsch und Spanisch!

KONTAKTIEREN SIE UNS
Wir sprechen Englisch, Deutsch und Spanisch!